How a pupil signs in
Three things: the school code, their admission number, and their PIN. The PIN is between 4 and 8 digits. Longer is better for older pupils; four is usually right for primary.What a pupil can see
Fees and invoices
Their invoices, itemised, with what has been paid against each.
Payments
Their payment history and receipts.
Report cards
Published terminal reports only. A report still in draft or Ready is not visible.
Attendance
Their own attendance record for the term.
There is no online payment. The portal tells a family what is owed; the money is still paid at the school, by MoMo transfer, or into the bank, and recorded by a member of staff. See Recording a payment.
Issuing and resetting PINs
PINs are issued and reset by school staff from the pupil’s record. Staff cannot read an existing PIN — only replace it. If a pupil has forgotten theirs, issue a new one.Locked out
After ten failed sign-in attempts, that pupil’s sign-in is blocked for 15 minutes. This protects admission numbers from being guessed at. A pupil who is genuinely locked out should wait rather than keep trying — further attempts during the block do not help. If they have forgotten the PIN, staff can issue a new one immediately.Who can manage this
Theedit_students permission.