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The portal is a separate, read-only view for pupils. It runs on a phone browser with no app to install.
This is the pupil’s portal, not a parent portal. Guardians have no accounts and cannot sign in. A parent who wants to see a balance either uses their child’s sign-in or asks the office.

How a pupil signs in

Three things: the school code, their admission number, and their PIN. The PIN is between 4 and 8 digits. Longer is better for older pupils; four is usually right for primary.

What a pupil can see

Fees and invoices

Their invoices, itemised, with what has been paid against each.

Payments

Their payment history and receipts.

Report cards

Published terminal reports only. A report still in draft or Ready is not visible.

Attendance

Their own attendance record for the term.
The portal shows; it does not change anything. A pupil cannot edit a record, enter a mark, or make a payment through it.
There is no online payment. The portal tells a family what is owed; the money is still paid at the school, by MoMo transfer, or into the bank, and recorded by a member of staff. See Recording a payment.

Issuing and resetting PINs

PINs are issued and reset by school staff from the pupil’s record. Staff cannot read an existing PIN — only replace it. If a pupil has forgotten theirs, issue a new one.
Issue PINs to a class in one sitting at the start of the year, and write them into the pupils’ exercise books. Reissuing them one at a time through the term is a steady drain on the office.

Locked out

After ten failed sign-in attempts, that pupil’s sign-in is blocked for 15 minutes. This protects admission numbers from being guessed at. A pupil who is genuinely locked out should wait rather than keep trying — further attempts during the block do not help. If they have forgotten the PIN, staff can issue a new one immediately.

Who can manage this

The edit_students permission.